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How to Look Up My Call History or Generate a Call History Report

Follow the below steps to look up your call history or to generate a call history report:

  1. Open up a web browser and go to myphone.lunatechit.com.

  2. Sign in with your username (usually YourDirectDial@YourCompanyDomainName.com, for example: 8185551212@lunatechit.com) and password.   If you are a MobileLink or UC user, this will be the same credentials as that login.  If you are unsure of your login information, please contact LunaTech support at 818-287-6521, option 1.

    Screen_Shot_2019-04-08_at_11.44.57_AM.png

  3. Once logged in, you will see the following on the left hand side bar:

    Screen_Shot_2019-04-08_at_11.45.47_AM.png

  4. Click on My Calls.  Once you click on that option, you will see the following on the left hand side bar:

    Screen_Shot_2019-04-08_at_11.46.06_AM.png

    • "Query Call Details" allows you to search a call log for up to approximately 60 days.  Once a date range has been entered, you can either generate a report on screen or you can create an exportable report.
    • "Last 20 Calls" automatically runs an onscreen report of your last 20 calls, which you can then export if you wish to do so.

 

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