In addition to the standard "no answer" greeting, your phone can be programmed to announce your personalized name when someone dials your extension, when a call is transferred to you, or along with an automated message when your phone is "busy" (aka: your "busy" greeting). This can be useful, either personally, or if your phone represents an office or department within an organization.
When set up, callers will hear your name followed by the ringing of your phone so they know they're calling or being transferred to the right person or department.
From Inside The Office (or from a mobile phone app such as MobileLink or UC1)
- Dial your own extension (or hit the the Envelope/Cassette Tape Wheels button on your physical phone if you have one) to dial into your voicemail.
- Enter your numerical passcode.
- Press 3 to go to the Greetings Menu.
- Press 1 to enter the Record Your Name portal.
- Press 1 to record/re-record your name or 2 to listen to the current recorded name.
From Outside The Office
- Dial your personal DID (direct dial number) or dial your main office line (or the Auto Attendant, if these are not the same) and then your extension.
- Wait for your voicemail to pick up, then press the * key.
- Enter your numerical passcode.
- Press 3 to go to the Greetings Menu.
- Press 1 to enter the Record Your Name portal.
- Press 1 to record/re-record your name or 2 to listen to the current recorded name.