Feature Access Codes (FAC) are codes that you can dial from your phone to enable or disable certain features without requiring access to the MyPhone Portal or having LunaTech enable them for you.
Depending on your Seat-type, enabled services, or other permissions, you may not have access to all the codes below; however, the most commonly used codes should be available to all users.
| Automatic Callback | Code | Description |
| Automatic Callback Deactivation | #8 | |
| Automatic Callback Menu Access | #9 | |
| Call Control | Code | Description |
| Call Park | *68 | |
| Call Park Retrieve | *88 | |
| Call Pickup | *98 | |
| Call Return | *69 | |
| Call Return Number Deletion | #92# | |
| Directed Call Pickup | *97 | |
| Directed Call Pickup with Barge-in | *33 | |
| Directed Voicemail Transfer | *55 | |
| Group Call Park | #58 | |
| Last Number Redial | *66 | |
| Music On Hold Per-Call Deactivation | *60 | |
| No Answer Timer | *61 | |
| Push to Talk | *50 | |
| Call Forwarding | Code | Description |
| Call Forwarding Always Activation | *72 | Automatically redirects all incoming calls to another number. Dial *72 and when prompted, enter the destination number followed by the # key. |
| Call Forwarding Always Deactivation | *73 | Cancels the Call Forwarding Always feature. Dial *73 and calls will be answered by the phone. |
| Call Forwarding Always Interrogation | *21* | |
| Call Forwarding Always To Voice Mail Activation | *21 | |
| Call Forwarding Always To Voice Mail Deactivation | #21 | |
| Call Forwarding Busy Activation | *90 | Automatically forwards incoming calls to a different phone number when your phone is busy. Dial *90, then the destination number followed by the # key. |
| Call Fowarding Busy Deactivation | *91 | Cancels the Call Forwarding Busy feature. Dial *91 and when your phone is busy, the caller will receive a busy signal. |
| Call Forwarding Busy Interrogation | *67* | |
| Call Forwarding Busy To Voice Mail Activation | *40 | |
| Call Forwarding Busy to Voice Mail Deactivation | #40 | |
| Call Forwarding No Answer Activation | *92 | Automatically forwards your calls to a different phone number when you do not answer your phone after approximately 4-5 rings. Dial *92 and then enter the destination number. |
| Call Forwarding No Answer Deactivation | *93 | Cancels the Call Forwarding No Answer feature. Dial *93. Your phone will ring until you answer it (or goes to voice mail, if you have it,) |
| Call Forwarding No Answer Interrogation | *61* | |
| Call Forwarding No Answer to Voice Mail Activation | *41 | |
| Call Forwarding No Answer to Voice Mail Deactivation | #41 | |
| Call Forwarding Not Reachable Activation | *94 | |
| Call Forwarding Not Reachable Deactivation | *95 | |
| Call Forwarding Not Reachable Interrogation | *63* | |
| Call Forwarding Selective Activation | #76 | |
| Call Forwarding Selective Deactivation | #77 | |
| Calling Line ID Handling | Code | Description |
| Calling Line ID Delivery Blocking Interrogation | *54* | |
| Calling Line ID Delivery Blocking Per Call | *67 | |
| Call Waiting | Code | Description |
| Cancel Call Waiting | *70 | |
| Call Waiting Persistent Activation | *43 | |
| Call Waiting Persistent Deactivation | #43 | |
| Call Waiting Interrogation | *53 | |
| Do Not Disturb | Code | Description |
| Do Not Disturb Activation | *78 | |
| Do Not Disturb Deactivation | *79 | |
| Reject Block Calls | Code | Description |
| Anonymous Call Rejection Activation | *77 | |
| Anonymous Call Rejection Deactivation | *87 | |
| Anonymous Call Rejection Interrogation | *52* | |
| Shared Line | Code | Description |
| Call Bridge | *15 | |
| Call Retrieve | *11 | |
| Location Control Activation | *12 | |
| Location Control Deactivation | *13 | |
| Speed Dial | Code | Description |
| Speed Dial 8 | *75 | |
| Speed Dial 100 | *74 | |
| Voice Services | Code | Description |
| Voice Mail Retrieval | *86 | |
| Voice Portal Access | *62 |
| Advanced | Code |
| BroadWorks Anywhere E.164 Dialing | *14 |
| Communication Barring User-Control Activation | *33* |
| Communication Barring User-Control Deactivation | #33* |
| Communication Barring User-Control Query | *#33# |
| Connected Line Identification Restriction Interrogation | *56* |
| Customer Originated Trace | *57 |
| Sustained Authorization Code Activation (calls unlocking) | *47 |
| Sustained Authorization Code Activation (calls locking) | *37 |